nav.hidden, nav ul [x-cloak], nav ul li ul { display: block !important; } This website requires Javascript for some parts to function properly. Your experience may vary.

NPS® Calculator

Get actionable feedback using Net Promoter Score® surveys. Send as email invite, embed or use as pop-up on your website or webapp.

Create surveys per drag & drop
Share and embed them easily
Dedicated NPS® analytics report

Create NPS® Calculator

Based on 1000+ Reviews on

Used daily by more than 3,000 businesses worldwide.

Is Net Promoter Score® Important?

Net Promoter Score® or NPS® in short, is a simple industry standard metric for measuring customer experience and loyalty. The calculation of NPS® = % of Promoters - % of Detractors and can range from -100 to 100. Net Promoter Score® reflects the overall customers' feeling and attitude towards your business.

Keeping track of your NPS® regularly will help you take action in a timely manner to reduce customer churn or transform those who love your business into advocates.

At the end of the day, NPS® is just a score. It is what you do with it that makes it so powerful for business growth. Using involve.me NPS® Calculator you can clearly see your overall Net Promoter Score® and design adequate follow-up actions.

Your Benefits

Why you'll love our NPS® tool

Implement NPS® like a pro without being a developer

Using Net Promoter Score® in a survey is as easy as selecting an involve.me template and adding your logo to it.

Simply drag and drop all content elements to create a professional survey for your customers, leads or employees.

Create your own design

You have the freedom to customize your survey even further to your liking. You can change colors, add text, images, or GIFs effortlessly with just a few clicks.

Choose your own survey design to make it look more visually appealing and improve user experience.

Share your NPS® calculator across channels in one click!

Choose from various sharing options to let your customers know about your NPS® Survey Campaign. Share via email or social media in one click, embed easily on your dedicated landing pages, or use pop-ups to capture their attention.

Analyze feedback using AI Insights ✨

Save time and effort with involve.me's AI-powered analytics. Gather feedback from your customers via NPS® surveys and use our AI Insights to quickly process both qualitative and quantitative data. Generate detailed business reports including executive summary, key findings, conclusions and recommendations in a click of a button.

No credit card required

Test the product

This NPS® calculator is made with involve.me

Create and embed your NPS® calculator similar to this one without writing any code. Use the calculator in your surveys to gather valuable feedback from your customers and turn detractors into advocates.

Popular Features

customized paths for users. Hyper personalization.

Map answers to one or more outcomes, with specific weights attached. Create your own formula for scoring and display NPS survey outcomes accordingly at the end.
Send personalized emails instantly to users who interact with your NPS survey. Use variables to customize everything from score to outcome. Set up different emails for each survey outcome and personalize results for participants.
View the unfinished responses of participants who didn't answer all questions. Easily identify behavior patterns, find out what makes your users click away, and gather more feedback. Use these insights to improve your projects and conversion rates.

Native Integrations

Connect your NPS® calculator to your favorite apps

Unlock the full potential of our NPS® calculator by seamlessly connecting it to your favorite tools. From analytics to CRM, you can effortlessly integrate our calculator into your existing workflows and start leveraging your NPS® data in new ways!

See All Integrations

NPS® Calculator Templates

Get Started: Make Your First NPS® Calculator

Create your own NPS® calculator in minutes with our easy-to-use templates. Simply select a pre-designed layout, customize it to your brand, and start collecting valuable feedback from your customers. No coding skills required, just a few clicks and you are ready to go!

See All Templates

NPS Survey 1

NPS Survey 2

recommendation scale for company - nps score template.

NPS Survey 3

rating scale for recommendation template.

NPS Survey 4

NPS Survey 5

NPS Survey 6

Frequently Asked Questions

: An NPS® Calculator is a tool used to measure customer satisfaction. It works by calculating the Net Promoter Score (NPS®), a metric that gauges the likelihood of customers recommending your company to others.
: Businesses of all sizes can benefit from an NPS® Calculator as it gives them insights into how their customers view their products and services, allowing them to make improvements and increase customer loyalty.
: Yes, check the full list of available integrations here.
: Typically, customers are asked a simple question like, "How likely are you to recommend our company to a friend or colleague?"
After collecting feedback, ratings are measured on a scale of 0 to 10, and then interpreted across three categories: detractors (0-6), passives (7-8), and promoters (9-10). To calculate the Net Promoter Score® (NPS®), simply subtract the percentage of detractors from the percentage of promoters. This score provides a clear picture of how likely your customers are to recommend your product or service to others.
: It's essential to review your NPS® score regularly so that you can monitor changes in customer sentiment and identify any drastic fluctuations. Most businesses conduct NPS® surveys at least once a quarter, while some survey customers as often as monthly. However, the frequency depends on business size, sectors, and customer volume.
: Yes, with involve.me, you can segment your NPS® scores based on demographics, customer profiles, or purchasing history. This can give you deeper insights into customer satisfaction across different categories.